Hyatt Communication purchases call time in huge volumes at wholesale rates directly from one of the biggest telecom carriers in the world. We then offer this high quality service to you at vastly reduced price.

Click here now to open a new account or You can call our sales department toll free on
1-877-HYATT11 (1-877-492-8811).

We understand that your calls are important. There is no point in saving a few cents if the call doesn't go through! We have established a partnership with the top telecom carrier in the world to bring you the best call quality available at the fairest price.

To recharge your account online, click here to log into your account. Select the 'Pin Manager' button on the top, then click on “Add Minutes” and follow the instructions. If you do not have online access, please contact our Customer Service Department at 1-877-hyatt11 (1-877-492-8811).

No, we do not charge monthly or hidden fees. All of our prices are flat rate per minute, with no monthly fees, no connection fees. The minute rate is all you pay.

Pay Phone Surcharges are mandated by the Federal Communications Commission (FCC) and are designed to compensate pay phone operators for free phone calls made from their pay phones. The current FCC mandated surcharge is $0.55 per call. Hyatt Communication passes this charge on to our customers only when your call originates from a phone identified to us as a pay phone and the call is answered at the destination end.

Your Hyatt Communication rate will be the same using a land line or a cell phone. Please check with your cell phone provider to see how they will charge you for calling a US toll free phone number. In general, it will be counted towards your airtime allowance, but please clarify this with your cell phone provider.

All of our prices are flat rates per minute valid 24 hours a day, 7 days a week, with no hidden charges, no weekly or monthly fees, no connections fees and no call minimum. Call duration will be rounded to the next full minute and will be billed in one (1) minute increments. The charges will be deducted from your pre-paid account balance at the end of each call,Calls that originate from a payphone are subject to an F.C.C. surcharge.

Hyatt Communication online service is safe and convenient. You can access your account online and securely recharge your account. If, however, you do not have any access to your account online, please contact our customer service. We will be happy to assist you. We also offer an automatic re-crediting service. For information on this service, please call Customer Service at 1-877-492-8811.

No problem. To add money to your account, please send a check or money order, payable to Hyatt Communication, to the address below.
Hyatt Communication 7635 ASHLEY PARK CT, Suite 503-E Orlando, FL 32835
Please write your seven-digit account number or pin number clearly on your check or money order.

The credit card processing is automated via a real-time verification system. To prevent fraud, all information related to the credit card is sensitive and has to exactly match the details held by your credit card issuer. If you are unable to use your credit card on our website, please call Customer Service at 1-877-492-8811 and tell them any error code you have received.

No, we do not provide monthly paper statements of call usage. If you need your call history please contact us at 1-877-492-8811 and we will mail or email you your call history.

If you are on a call when your credit is getting low, you will hear a low credit warning when you have five minutes remaining. Further low credit warnings will be heard at one minute remaining and twenty seconds remaining. You will need to terminate your call and re-credit your account. If your credit runs out while you are on a call, the call will disconnect.

Yes you can. For more details, please contact our customer service representatives at 1-877-492-8811 for further assistance.